Our unique and simple approach to defining a process using our Status, Action, Metrics and Evidence methodology has proven its worth in many industries already.

 Statuses indicate the current stage of a case. They can escalate based on elapsed time. Customisable status colours allow users to easily identify key statuses.

The types of actions available depend on the current status of a case. Actions can collect metrics. They can simply push to new statuses or they can be be used to build advanced process flows. E.g. they can be linked to other actions so if certain actions do or don’t occur automated status changes or notification can be triggered. Actions can also be used to trigger integration points with external systems.

Different metrics appear on different actions. Metrics may be expenses, time or any additional data fields required. Metrics may also collect case features, key dates or person / entity attributes.

Evidence is not just the collection of all forms of digital documents; it is a record of the case inception, key decisions, all the actions taken, all metrics collected, the timelines of those including case disposition, quality assurance, risk and compliance. It is evidence of the process, participants and results.

Polonious is a highly secure application that can be hosted in the cloud or on premises depending on your requirements. We are regularly penetration tested by independent external security exports. A copy of our latest penetration test report can be provided on enquiry.

Everything a participant can do within the system can be configured. This includes enabling/disabling certain system functionality, only providing view access to certain areas and data element, and even separating cases, case diaries, and other case data access by business units and user types.

With one single place to record all cases, case data, manage compliance and collect evidence, documents and record all actions taken, including integrated email capability, Polonious truly is one central system allowing all your users, clients and suppliers to perform their tasks and share their progress.

Polonious comes with a comprehensive REST API for easy integration with other external systems.

In Polonious you can define user security roles that will filter access to all parts of the system, cases, data on cases, available documents and features. B simply allocating those roles to users you can control every aspect of what they can see and do. To make this even easier to manage you can switch to their view to ensure your configurations are working as expected

Polonious has a minimal requirement on data so can be easily accessed directly when in the field via a mobile connection to ensure updates are delivered asap. Optionally, our Polonious Mobile app can be used to work on cases when offline and will update the host system when you are back online.

All updates immediately reflect on the dashboard and are available to other users and clients to ensure real time delivery and decision capability. For extra due dilligence we can enable our ‘proofing’ feature to ensure all updates are reviewed by a second person prior to release.

The ability to make real time decisions based on the best evidence available is more critical than ever before and Polonious makes this possible. In addition the reasons for all decisions can be recorded for future reference.

Polonious can handle all forms of digital artifacts including video, images, and other documents. Most can be reviewed directly from the case view.

Our multi-factor enabled permalink feature can be used to securely share videos, images, and other documents with clients and other external parties.

Every interaction, metric, reminder, milestone and action is stored against the case and can be used to calculate budgets, risk factors or timeliness.

Milestones and reminders ensure compliance

All the data entered as text as well as the contents of all uploaded documents such as word, excel, powerpoint and even PDF documents are reverse indexed and their contents added to a global search capability. So even if an address, name, or phone number is hidden in data or documents they can be easily searched for and discovered directly form the user interface.

Polonious has partnered with leading solutions in the social media, open source intelligence and analysis systems as well as AI, rules, predictive analytics and claims solutions. All those integrations add powerful specialist features to your workforce and reduce admin time by avoiding double handling case data.

Our mapping capability gives you the capability to visualise cases on a global map. It supports capacity planning, keeping track of internal resources and enhances case allocation based on specialist and case locations.