Polonious comes with many other pre-defined workflows and we are constantly adding more case studies and new use-cases to our website.
If your particular workflow is not listed or explained in detail yet, please get in touch with us for a personalised demo.
You benefit from using Polonious in so many ways…
More than any other factor, the ability to configure a case management solution to reflect your business process gives you a competitive and organizational advantage.
Faster turnaround times. By allowing users to focus on their core responsibilities and not administration and reporting, they are freed up to work the case and complete it in a timely manner.
Ease of navigation, offering easy to use person, organisation and entity searching, case filtering and deep data and document search functionality users can easily find critical information or cases and take action.
Instant overview of case statuses. Via the dashboard, users immediately get a view of their cases with statuses and key dates identified.
Instant updates. Managers in the office can access the newly added data at the press of a button and share it with internal or external clients.
Reduced administrative effort. Typically Polonious reduces case administration from 10 to 25%.
Guided behaviour via configuration of available actions makes it easy for users to understand what they should do next. Users can easily add updates and enter text, change statuses, upload documents or media, check off completed actions, record relevant metrics like case time, travel time, expenses or mileage traveled, proof entries made by others, record complaints or use the log entry as a basis to create a report.
Available anywhere, anytime, online or offline. Users in the field can update case information directly with any device that can run a browser or the ios or android application then sync back to Polonious when they next have access to the Internet.
Automated case reports. In many cases the reports can be completely automated using data, documents and images added during the investigation process.
Less is more. Users only see the parts of the system relevant to their involvement and only cases that they need to see. Once logged in, the user’s view of the world is dependent on many factors including their role in relation to a case such as as a specialist, supplier/vendor, staff member, manager or auditor, the current status of the case and the business units or organisations they are attached to.
Automated updates keep interested parties aware of the progress of their cases via status updates, emails or text (SMS) messages.