What are Polonious Integrations?
Polonious Integrations are powerful pre-built connections to external services that allow you to extend the functionality of your case management system.
Custom Use-Cases
Have a specific use-case that you don't see an integration for? The Polonious REST API allows you to write custom integrations that supercharge your workflow. Our team is on hand to support you in creating custom integrations and ready to answer any questions.
Installation
If you are an existing user, please reach out to your Polonious representative who will provide one-on-one support to help you get connected.
Twilio is a cloud communications platform that provides tools and services for developers to add messaging, voice, and video capabilities into their applications. It offers APIs (Application Programming Interfaces) that enable developers to integrate communication functionalities, such as sending SMS (Short Message Service) messages, making voice calls, handling two-factor authentication (2FA) and building interactive voice response (IVR) systems, among others, into their software applications.
It can improve customer relationships as it helps manage multichannel communication to reach customers through their preferred method of contact. Twilio allows even non-developers to visually create, edit, and manage communication workflows. It can be integrated with a wide variety of software for A/B testing, advertising analytics and more.